CMS-1500 · Box 5

Patient's address and telephone.

What goes here

Street, city, state, ZIP (ideally ZIP+4), and a daytime phone number where the payer can reach the patient for any follow-up.

Common mistakes

A PO Box or forwarding service is the only address on a claim where the payer must verify residence. Missing the ZIP+4 — some clearinghouses bounce the claim before adjudication.